This Privacy Policy explains how Agentplicity ("we," "us," or "our") collects, uses and protects information when you visit agentplicity.ai, contact us, become a client, or are contacted by us on behalf of one of our clients.
When you fill in a form, email us or book a call, we collect what you provide: typically your name, work email, company, phone number, industry and details about your sales goals.
Our website is hosted on Cloudflare, which processes basic technical data such as IP address, browser type and pages requested to deliver and secure the site. Fonts are loaded from Google Fonts, which receives your IP address when the page loads. If you arrive through a referral link, we store the referral code in your browser's local storage for up to 90 days so we can credit the referrer. We do not use advertising trackers.
We run outbound sales campaigns for business clients. To do that, we process business contact information such as name, job title, company, and business phone and email, obtained from our clients, commercial data providers and publicly available sources. We also keep call notes, call outcomes and, where permitted, call recordings. We use this information only to run our clients' campaigns and report results to them.
If we've contacted you and you don't want to hear from us again, tell the caller or email support@agentplicity.ai and we'll add you to our do-not-contact list.
Calls may be recorded for quality assurance, training and client reporting. Where the law requires consent or notice for recording, we provide it.
We share information only with: the client a campaign is run for; service providers that help us operate (for example hosting, email, CRM, calling and data providers) under appropriate confidentiality terms; and authorities where required by law. We do not sell personal information and do not share it for cross-context behavioral advertising.
We keep information only as long as needed for the purposes above. Client campaign data is retained for the duration of the engagement and a reasonable period afterward, or as our agreement with the client specifies. Do-not-contact requests are kept so we can continue to honor them.
We use reasonable administrative, technical and physical safeguards, including access controls on client data and call recordings. No method of transmission or storage is completely secure.
Depending on where you live (for example, California under the CCPA or the EU/UK under GDPR), you may have the right to access, correct or delete personal information we hold about you, or to object to certain processing. To make a request, email support@agentplicity.ai. If we process your information on behalf of a client, we may refer your request to that client.
Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect their information.
We may update this policy. The effective date at the top shows when it last changed.
Questions about this policy: support@agentplicity.ai